Why me?
Your watchface lost its persistent storage, including your previous login info, and our attempts to automatically log you back in failed.
The fix
We have a hidden factory reset button in our settings page which will reset your watchface to its original state and allow you to clear this error, log in, and set it up again.
How to access the factory reset button
- Open settings for your watchface
- Tap the Lignite logo at the top of the page around five times
- A hidden "Factory reset watchface" button should appear
- Tap that reset button and it should completely reset your watchface so that you can set it up again
Unfortunately this will wipe your previously configured settings too, but it will allow you to fix the error and set everything up again.
If you continue to get error 420 even after following these steps, please reach out to us, not Pebble.
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